1. General Refund Policy

BuyNaturals offers refunds for eligible purchases under the following conditions:

• The product was purchased directly through BuyNaturals.
• The refund request is submitted within 30 days of the purchase date.
• The product must be returned (if physical) or access revoked (if digital), as applicable.
• Proof of purchase is required.

BuyNaturals reserves the right to decline refund requests that do not meet these conditions.

2. Non-Refundable Items

The following products and services are non-refundable:

• Products marked as final sale.
• Downloaded digital products (unless defective or not as described).
• Subscription services after the current billing cycle has begun.
• Services already rendered.

3. Refund Process

To request a refund, please contact our Customer Support team at [email protected] with your order details and reason for the request.

Once approved:

• Refunds will be processed to the original payment method.
• Processing times may vary depending on your financial institution (typically within 5–10 business days).

4. Chargebacks

We encourage customers to contact our Customer Support team to resolve any issues prior to initiating a chargeback. BuyNaturals treats chargebacks as a serious matter and reserves the right to ban accounts that misuse the chargeback process.

5. Contact Us

If you have any questions regarding our Refund Policy, please contact us at:

• Email: [email protected]
• Address: 201 S. Biscayne Boulevard
  28th Floor
  Miami, FL 33131
• Phone: +1 (786) 917-3235